Areas of Focus 

Testimonials

"I was looking for an actuary that was open minded with a broad depth of knowledge. My past actuaries were more concerned with their formulas and than what I suggested. Pinnacle is the best!"

— Peter Meyer, Inner Circle Insurance Company

 

 

Overview  — Loss Reserving

Loss reserving is a process of estimating reasonable accruals for the unpaid loss and loss adjustment expenses that must be posted on your Balance Sheet. As this is often times the largest liability in your financials, the accrual has a very significant impact on income and surplus (or net worth).

Pinnacle tailors the analysis of indicated reserves to your particular situation. Our loss reserve analyses are used to support statements of actuarial opinion (SAOs), audit opinions, financial examinations, insurance company liquidations and rehabilitations, and as expert opinions in law suits.  We rely on a wide variety of traditional actuarial methods to develop reasonable estimates of unpaid claims liabilities. The results of such a study can be stated as a point estimate, a reasonable range of outcomes or as a statistical distribution of all possible outcomes.

There are many factors that influence the analysis of indicated reserves. They may be internal to your organization - such as safety programs, loss control efforts or management changes. There are external influences as well - regulatory/judicial climate, the economy or weather patterns. Our consultants spend considerable time and effort to understand the unique climate in which your company operates. We then customize our analysis to consider the real world influences that are likely to influence the true accrual for such unpaid claims liabilities.

Experience the Pinnacle Difference: Timely, dependable and professional responses. Plain language that not only communicates our findings, but that adds value in the process. Understandable reports and presentations that help you navigate the jargon-filled process of the insurance business. And a team of experts who are focused on doing whatever it takes to exceed your expectations, time and time again.
 

Services  — Loss Reserving

Audit Support

Interacting with auditors is an everyday occurrence for Pinnacle’s consultants. We must balance responsiveness to the auditor's needs with the need to represent the interests of the program in a professional manner. Generally accepted actuarial procedures often lead to varying opinions on the indicated unpaid claims liabilities, so the actuary provides documentation in the report supporting the analysis sufficient to satisfy the auditors that the assumptions used and conclusions reached are reasonable and supported by the data.  Pinnacle consultants deal with auditors daily and our work products routinely pass scrutiny by auditors both large and small.

Benchmarking

Benchmarking is useful in loss reserving and ratemaking assignments from at least two perspectives. First, to the extent a program’s loss development data is not of sufficient size to be fully reliable, benchmarks are needed to supplement the information to make reliable estimates of unpaid claims liabilities. Second, once an analysis is complete, benchmarking your program’s results to others (i.e., competitors, peer companies or industry aggregates) is useful for comparison purposes.

The benchmarks used to supplement your data are only as good as the nature of the underlying data. A benchmark for commercial auto liability, for instance, may not be predictive of an insurance program for tow truck operators as the former is very broad and the latter is a very narrow business class. Likewise, a benchmark loss development pattern based on countrywide data may not be predictive of future loss emergence of a book of business in California. Pinnacle strives to construct benchmarks for any given analysis as close as possible to replicating the nature of the underlying data being reviewed.
 

Collateral Negotiations

Pinnacle provides unique qualifications to assist in collateral negotiations. Loss reserve analyses prepared by Pinnacle may be used as a negotiating tool as it relates to the collateral associated with deductible and/or retentions maintained. Our approach is designed to maximize the usefulness of a program’s actual data. Our extensive expertise with alternative markets, self-insured programs and reinsurance provides us with valuable perspectives on the multitude of factors that can impact collateral negotiations.

Diagnostic Tests

Assessing the reasonableness of indicated loss and loss adjustment expense reserves after the analysis is completed is an essential element of the loss reserve analysis. In particular, measures such as loss ratios, changes since the prior evaluation, implied claim frequencies and severities and costs per unit of exposure are a few of the diagnostic tests employed when considering the reasonableness of indicated reserves.

Discounting

Management sometimes wishes to reflect the time value of money in funding projections, accruals for unpaid claims liabilities and other valuations. The two most important parameters for doing so are the assumed interest rate and the underlying claim payment pattern. Assessing reasonable values for these parameters is not trivial as the interest rate may need an adjustment for risk while the claim payment pattern may not be readily available.

Financial Examination Support

Pinnacle provides financial examination support to many state insurance departments. This support is usually peer review or independent loss evaluations and loss adjustment expense reserve liabilities.

Frequency / Severity Analysis

Ultimate losses in a loss reserve exercise may be broken down into two components – ultimate claim counts and ultimate average claim severities. Claim frequencies are affected by changes in coverage or product line mix or geographic diversity, safety culture, loss control efforts and employee education. Average claim severities typically trend upwards but may be influenced by risk management techniques such as managed care, vendor analysis, and attitudes towards early settlements. Pinnacle can help you review your claims experience to determine potential improvement areas to control rising costs.

Higher Confidence Levels

Management often desires to be conservative when setting an accrual for unpaid claims liabilities. Routinely we employ a variety of methods to derive indicated accruals for unpaid claims liabilities at a variety of higher confidence levels to help you assess the potential variability in future loss outcomes. Using evaluation methods to reflect process risk, parameter risk and/or model risk, we can help you find out what you need to know about indicated reserves at specified higher levels of statistical confidence.

Liquidation & Rehabilitation

Pinnacle has extensive experience assisting in insurance company liquidations and rehabilitations.  This experience enables us to handle unusual loss exposures and financial examinations to deliver actuarially-sound and authoritative estimates of insurer reserves and other liabilities. We also apply our expertise and experience for:

  • Run-off reserve evaluations
  • Pro formas and other financial projections
  • Management consulting services
  • Pricing and rate adequacy reviews
  • Loss portfolio transfers (LPTs) and commutations

Loss Portfolio Transfer

Pinnacle represents the interests of both buyers and sellers of blocks of business. At other times, our independent analysis is used as a reference point between competing valuations of the unpaid claims obligations. Regardless of the viewpoint, our analysis will reflect an independent evaluation of a program’s indicated unpaid claims liabilities often reflecting provisions for the time value of money (i.e., discounting) and uncertainty (risk margins).

Loss Reserve Analysis Design

Pinnacle’s approach to each loss reserve analysis is customized to the unique characteristics of each program. Differences in lines of coverage, number of exposure periods, gross versus net, annual or quarterly loss evaluations, and detail by state are different for virtually every assignment. We have found a predetermined loss reserving template doesn’t work efficiently for the unique characteristics of individual programs. Our templates are custom designed to accommodate your needs.

Roll Forward Projections

The timely reporting requirements of financial results sometimes leads to a mismatch between the evaluation date of the data and the date shown on the financial statement. Projections of claim activity in the next few months are often requested to accommodate such time constraints. The roll forward projection of future expected loss and loss expense reserves is calculated based on interpolated loss and loss expense payment and reporting patterns. The assumption inherent in this approach is that actual claim activity in the roll forward period will not be materially different than projected.

Statement of Actuarial Opinion

Certain jurisdictions require a formal Statement of Actuarial Opinion (SAO). Domestic property/casualty insurance companies must furnish an SAO in conjunction with their Annual Statement filings with state regulators each year. Likewise, risk retention groups, self-insured groups and captive insurance companies may be required to file an SAO with state regulators. Offshore domiciles such as Bermuda also require SAOs being filed periodically.

Pinnacle consultants are qualified and approved to prepare SAOs and know the requirements in each jurisdiction. We interact with regulators regularly to understand their needs and concerns. Pinnacle produces hundreds of formal Statements of Actuarial Opinion in any given year.
 

Expertise  — Loss Reserving

When you partner with Pinnacle, you work with a team of experienced consultants who know the unique requirements of your specific industry. That expertise not only provides insight to a reasonable range of likely outcomes, but also provides you with valuable intelligence that comes from benchmarking with similar market segments. Our industry knowledge includes:

  • Statements of Actuarial Opinion (SAO) by jurisdiction, both in the United States and offshore
  • Sectors / Industry Niches we serve
  • Options
  • Approaches

Pinnacle also has significant expertise with insurer liquidators and rehabilitators. Our experience with property/casualty insurance programs is both broad and deep - no two programs are alike. Our vast experience prepares us to expertly guide you through the complications of insurers in jeopardy. From our financial analysis of companies and their management to expert witness testimony regarding our findings and recommendations, you can rely on our support.

Products  — Loss Reserving

ICRFS-Plus™

ICRFS-PLUS™ is a long tail liability Enterprise Risk Management system that is the key to an innovative way to manage and measure long tail liability risks.

ICRFS-Plus™ allows you to build a database that will give you the power to truly understand your business and put your company financially and strategically ahead.

ICRFS-Plus makes managing your long tail liabilities a breeze.  It gives you the tools to:

  • Organize your data, models and reports
  • Extract information you have never imagined
  • Build a company-wide picture of your long tail liabilities
  • Communicate the information throughout your company

Industry Benchmark Data

Finding quality publicly available industry benchmark data is one of the biggest challenges insurance professionals face. This data can be difficult and expensive to acquire and the analysis necessary to turn the data into meaningful benchmarks requires specific actuarial expertise.

Pinnacle’s client base, especially the scores of captives and thousands of self-insureds we serve, requires that we make a significant investment in all manners of industry benchmark data.

To better serve clients, we have created extensive benchmark datasets with user-friendly interfaces that make our expert data analysis -- and flexible and customizable groupings -- available at the click of a button.

These benchmarks are much more than just data. They include Pinnacle’s expert analysis of the data and user-friendly interfaces to access in flexible and customized groupings.

Our unique benchmarks include:

  • Loss development factors
  • Paid and incurred loss, closed and reported counts and held IBNR in many situations
  • Losses gross and net of reinsurance for insurance companies
  • Custom aggregations of unique industry segments (e.g. trucking companies, lawyers professional liability insurers, non-standard auto insurers)
  • Many custom aggregations with geographic details.
  • Expected and historical loss ratios, often with state and/or insurance company or group detail available
  • Loss distributions by limit for most commercial coverages
  • Benefits on-level factors for workers compensation
  • Trend analyses, including Fast Track Plus
  • Market share and market concentration analyses
  • Underwriting expense analyses, often with state, insurance company or group and custom aggregation available
  • Leading insurer rate levels, class plans and aggregations for many lines and states

 

People  — Loss Reserving

Photo LeRoy Boison FCAS, MAAA Principal and Consulting Actuary



Biography
Office Phone: 516-746-7149
lboison@pinnacleactuaries.com
Photo Erich A. Brandt FCAS, MAAA Consulting Actuary



Biography
Office Phone: 309-807-2311
ebrandt@pinnacleactuaries.com
Photo Derek W. Freihaut FCAS, MAAA Senior Consulting Actuary



Biography
Office Phone: 309-807-2313
dfreihaut@pinnacleactuaries.com
Photo Mary Jo Godbold ACAS, MAAA Consulting Actuary



Biography
Office Phone: 770-587-0351
mgodbold@pinnacleactuaries.com
Photo N. Terry Godbold ACAS, MAAA, FCA Principal and Consulting Actuary



Biography
Office Phone: 770-587-0351
tgodbold@pinnacleactuaries.com
Photo Joseph A. Herbers ACAS, MAAA Managing Principal



Biography
Office Phone: 309-807-2310
jherbers@pinnacleactuaries.com
Photo Steven G. Lehmann FCAS, FSA, FCIA, MAAA Consulting Actuary



Biography
Office Phone: 309-807-2302
slehmann@pinnacleactuaries.com
Photo Laura A. Maxwell FCAS, MAAA Consulting Actuary



Biography
Office Phone: 415-692-0938
lmaxwell@pinnacleactuaries.com
Photo Pete S. Rauner FCAS, MAAA Senior Consulting Actuary



Biography
Office Phone: 630-457-1296
prauner@pinnacleactuaries.com
Photo Paul A. Vendetti FCAS, MAAA Senior Consulting Actuary



Biography
Office Phone: 309-807-2312
pvendetti@pinnacleactuaries.com
Photo John E. Wade ACAS, MAAA Senior Consulting Actuary



Biography
Office Phone: 317-889-5760
jwade@pinnacleactuaries.com
Photo Robert J. Walling, III FCAS, MAAA Principal and Consulting Actuary



Biography
Office Phone: 309-807-2320
rwalling@pinnacleactuaries.com

Case Studies  — Loss Reserving

Audit Support & Risk Transfer

Pinnacle provides audit support for captive insurers to a major accounting/audit firm. The audit support typically includes a review of the actuarial report and supporting documents to determine if the actuarial report adheres to professional standards and provides a reasonable estimate of held reserves. As part of this support we interact with the actuaries who developed the report in order to answer any relevant questions. Another frequent element of audit support engagements is risk transfer analysis. Pinnacle has developed a state-of-the-art approach to risk transfer modeling; our publications and presentations at industry trade shows have been well received. Ultimately, Pinnacle produces a report with relevant comments and our conclusions that provide the necessary documentation for the auditing firm.

Bermuda SAO

Pinnacle provides the loss reserve analysis and statement of actuarial opinion to the Bermuda-domiciled captive of a major national long haul trucking company for over a decade. This reserve analysis examined the captive's coverages for excess automobile liability coverage, deductible reimbursement under a large deductible workers compensation policy and cargo liability and physical damage coverages. The analysis utilized both company loss development triangles and industry benchmarks. Once the reserve analysis was completed and discussed with the client, the statement of actuarial opinion was produced to comply with regulatory requirements. Our excellent working relationship with the captive’s auditors simplifies the work of both firms on behalf of the captive.

Cayman Captive

Pinnacle serves many of the largest group captives in the world, many of them domiciled in the Cayman Islands. These reserve analyses are typically produced twice a year and serve multiple purposes. First, they provide a range of reasonable estimates which management uses to determine their best estimate of ultimate losses and unpaid claims liabilities. Second, these reserve estimates can then be allocated to individual members to determine the outstanding liabilities and potential future assessments, if any. Finally, the allocated ultimate losses become the basis for renewal pricing estimates for each member. Pinnacle’s approach to estimating and allocating reserves in group captives is unique in the industry and sets our alternative practice apart with its efficiency and accuracy.

Company Valuation Model

An international financial services holding company wished to become the sole owner of a company in which they had a substantial minority interest. One of our consultants designed a stochastic valuation model projecting dividend streams several decades into the future. One of the more interesting features of this model is that it did not merely arrive at a point estimate of the value of the firm but applied various assumptions to calculate a range of values. The assumptions were discussed in advance with management and the model produced a probability distribution of the value of the firm. This allowed the client to determine the likely return for a given purchase price, improving the decision making process that led to the holding company obtaining full ownership of the subsidiary.

Dedicated Fund Review

Pinnacle was asked by a State Insurance Department to review the financial soundness of a State controlled, dedicated fund. The review consisted of establishing the State’s outstanding liabilities and future funding needs. Detailed historic exposure and loss experience were not readily available from the State because the program was administered by individual insurers. Pinnacle designed and conducted an industry data call on behalf of the State. The collected data was then used by Pinnacle in support of their analysis. As the data was still somewhat limited, additional industry data was gathered from other states to supplement Pinnacle’s analysis. Pinnacle then provided the State with a report detailing the determination of the estimated liabilities, the indicated rate changes, and recommendations on data capturing for enhancement on future studies.

Florida Department of Financial Services

The Florida Department of Financial Services (DOFS) oversees and administers the runoff of domestic Florida insurance companies in rehabilitation. Typically, when a company's financial condition is perilous, the DOFS obtains court orders to oversee the company’s administration and manage the orderly adjudication of all unpaid claims liabilities.

Measuring the extent of those claims liabilities involves uncertainty as to the number and severity of those claims. Further complicating the issue relates to the attitudes of claimants and their attorneys as regards to settlement of such claims knowing the company itself is under regulatory supervision. 

We assisted the DOFS in a formal way with the runoff of three nonstandard auto writers, all part of a company group. The nature of the exposure was such that the unpaid claims were dominated by bodily injury and property damage liability claims. Our modeling of the anticipated future settlements considered input from company claims representatives, the DOFS itself and the company’s auditors.

At the outset of the assignment, the company’s surplus was impaired significantly. During the process, the DOFS was able to achieve significant concessions on the part of claimants given the uncertain financial condition of the carriers involved. The outcome was when the last claim was paid, the company shell that remained had a positive surplus balance. 

Liquidation - Workers Compensation

Pinnacle was retained by the liquidator of a monoline workers' compensation carrier to estimate outstanding liabilities and provide expert testimony in support of the loss reserve estimation.

Self Insured Loss Reserve Analysis

Pinnacle was approached by a major, national manufacturer to perform a loss reserve analysis of their retained workers compensation, auto liability, general liability and products liability loss exposures. The previous actuary worked for a large broker which the customer felt presented a conflict of interest. In addition, the actuary used industry benchmarks that the customer felt did not accurately represent their loss development behavior. Pinnacle worked with the customer to better understand their loss exposures, claims handling practices, and corporate risk management philosophy. We worked with the company to gather better internal data and refine the industry benchmarks to better reflect their third party administrator, industry focus and geographic mix. These refinements, and many others, led to a more accurate analysis of the company’s retained loss exposures, a reduced provision for unpaid claims on their balance sheet, and reduced collateral requirements from their fronting carrier.

U S Domestic Statement of Actuarial Opinion

Domestic U.S. property/casualty insurers and risk retention groups are required to file an Annual Statement with state regulators each year by March 1. Part of that filing includes the submission of a formal Statement of Actuarial Opinion (SAO) by a qualified Appointed Actuary as to the reasonableness of held loss and loss adjustment expense reserves. The SAO must be one of five types:

  • Reasonable
  • Inadequate/Deficient
  • Excessive/Redundant
  • Qualified
  • No Opinion

In addition to the SAO, most jurisdictions require an Actuarial Opinion Summary (AOS) providing more detail on the Appointed Actuary’s specific findings by March 15. Lastly, a formal report narrative in support of the SAO and AOS is required to be available by May 1.

As the SAO is a compliance document, the primary audience is state regulators but the individual company must arrange for the service to be provided.

A recent SAO for one of our clients touched on many of the required disclosures:

  1. The adequacy of held reserves on a net basis were below the low end of our range of reasonable reserves until we took into account anticipated salvage and subrogation recoveries.
  2. The unearned premium reserves for long duration contracts were substantial and we conducted a review to determine they were adequate
  3. The Company held material loss and loss adjustment expense reserves for pools and associations. In order avoid having to issue a Qualified Opinion, we separately computed indicated reserves for two of the pools/associations, and obtained an SAO from the Appointed Actuary for the National Workers Compensation Reinsurance Pool.
  4. Reinsurance recoveries were in doubt for certain carriers as balance were sometimes overdue by more than 90 days. After reviewing the reinsurers’ A. M. Best ratings, we made the required disclosures about reinsurance collectability. 

Publications  — Loss Reserving

The Impact of PPACA on Liability Insurance
  Monographs - January 2012
  Authored by 
October 2011 Apex Discussion Series
  Presentations - Reports and Presentations to Board of Directors
  Authored by 
September 2011 Apex Discussion series
  Presentations - Unique Professionalism Considerations for Self-Insured Public Entities
  Authored by 
April 2011 Apex Discussion Series
  Presentations - Actuaries and Auditors
  Authored by 
Does Your 831(b) Captive Quack?
  Monographs - December 2010
  Authored by 
Calendar Year 2009 P&C Adverse Loss Reserve Development
  Presentations - November's Apex Discussion Series
  Authored by 
Improving Commercial Casualty Claims Handling with Predictive Analytics
  Monographs - October 2010
  Authored by 
Pinnacle Trucking and Transportation Services Brochure
ICRFS-Plus Brochure
ICRFS-Plus™ Flyer
Pinnacle News
  Newsletters - January 2010
Reserving for Asbestos Liabilities
  Articles - CAS
Materiality and Statement of Actuarial Opinion
  Authored by 
Cost Allocation Mechanisms - Who Should Pay How Much?
  Monographs - May 2003
  Authored by 
Fast Track Plus Brochure
Pinnacle Audit Support Brochure
Pinnacle Claims Predictive Modeling Brochure
Pinnacle Peril Vision Brochure
Pinnacle Reinsurance Brochure
Effects of the Winter of 2001-02 on Pure Premiums
  Monographs - November 2002
  Authored by 

Links  — Loss Reserving

Actuarial - Actuarial Board for Counseling and Discipline (ABCD)
Actuarial - Actuarial Information & Resources
Actuarial - Actuarial Standards Board (ASB)
Actuarial - American Academy of Actuaries
Actuarial - Be An Actuary
Actuarial - Canadian Institute of Actuaries (CIA)
Actuarial - Casualty Actuarial Society (CAS)
Actuarial - Illinois State University – Actuarial Science Department (ISU)
Actuarial - Institute of Actuaries (UK)
Actuarial - International Actuarial Association (IAA)
Actuarial - International Association of Black Actuaries (IABA)
Actuarial - International Network of Actuarial Risk Managers (INARM)
Actuarial - Society of Actuaries (SOA)
Actuarial - The Actuarial Foundation
Association/Captive - Society of Insurance Research (SIR)
Association/Ins - American Assoc. of State Compensation Ins Funds (AASCIF)
Association/Ins - American Land Title Association (ALTA)
Association/Ins - Assoc. of Insurance & Reinsurance Run-Off Co (AIRROC)
Association/Ins - National Assoc. of Bar Related Insurance Co. (NABRICO)
Association/Ins - National Council on Compensation Insurance Inc (NCCI)
Association/Ins - Reinsurance Association of America (RAA)
Association/Other - American Institute of Certified Public Accountants
Association/Other - American Society for Healthcare Risk Management
Association/Other - Assoc of State & Territorial Solid Waste Mgmt Officials
Association/Other - Institute for Business and Home Safety
Association/Other - Insurance Accounting and Systems Association (IASA)
Association/Other - Insurance Information Institute (III)
Association/Other - Insurance Institute for Highway Safety (IIHS)
Data/Software - Bureau of Labor Statistics (BLS)
Data/Software - Centers for Disease Control and Prevention (CDC)
Data/Software - Consumer Price Index
Data/Software - Environmental Protection Agency (EPA)
Data/Software - Federal Emergency Management Agency (FEMA)
Data/Software - Highway Loss Data Institute (HLDI)
Data/Software - Insurance Research Council
Data/Software - U S Census Bureau
Data/Software - U S Energy Information Administration (EIA)
News - AM Best
News - Best Wire
News - Business Insurance
News - Insurance Journal
News - Journal of Risk and Insurance
News - Moody’s
News - National Underwriter Property/Casualty News
News - Standard and Poor’s (S&P)
News - The National Underwriter Company
News - Workers’ Comp Executive
News - World Insurance News
Regulatory - Links to All NAIC Regulators
Regulatory - National Association of Insurance Commissioners (NAIC)
Regulatory - National Conference of Insurance Guaranty Funds (NCIGF)